Shipping & Returns

Made fresh, just for you. Every item is made to order — nothing sits around collecting dust. Give us 1–5 business days to craft your gear before it hits the road.

Once it ships, how fast it gets to your doorstep depends on the shipping method and where you are. We'll send you tracking the moment your package is on its way, so you can follow it home.

You've got 21 days. Changed your mind? No hard feelings — you can send items back within 21 days of them landing at your door.

Keep it fresh. Items need to come back new and unused — basically in the same shape they left us. If something comes back looking like it already ran a few routes, we may have to trim the refund to match.

Who pays the postage? If we goofed or your item showed up damaged, that's on us — reach out and we'll make it right. For everything else, return shipping is on you.

About refunds. Refunds cover the purchase price of the item. Shipping charges aren't refundable — that money already went to the carrier.

Ready to start a return? Shoot us an email at cs@boxslingers.co with what's going on and your order number, and we'll set you up with an RMA (return merchandise authorization) plus the address to send it to. Hold off on mailing anything until you hear back from us — returns without an RMA can't be processed, and we'd hate for your package to end up in limbo.